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Ecosystem partner

KENDANA

A caregiver professionalisation and community partner within Malaysia's caregiving ecosystem — and part of the context behind the caregivers Innang AI works with.

Partner logo pending approval

Malaysian caregivers attending a professional training session
Who KENDANA is

A community that treats caregiving as a profession

KENDANA sits within the caregiving ecosystem, supporting caregivers as skilled workers rather than casual help.

Caregiver community

A place for caregivers to belong, learn from one another and be recognised for the work they do.

Professionalisation

Support for standards, skills and shared expectations across caregiving work in Malaysia.

Ecosystem role

A partner in the broader landscape of caregiving, alongside platforms, families and community programmes.

The relationship

How KENDANA and Innang AI relate

Connected, but clearly distinct — with different responsibilities.

What is accurate today

  • KENDANA is described as a caregiver professionalisation and ecosystem partner.
  • A caregiver's KENDANA record may be considered during Innang AI caregiver checks where legitimately applicable.
  • Innang AI operates the platform, the managed booking journey and the payment journey.

What we do not claim

  • That every Innang AI caregiver is certified or fully verified by KENDANA.
  • Any nationwide endorsement of Innang AI by KENDANA.
  • That KENDANA operates Innang AI, or acts as the booking or payment operator.
Caregiver pathway

From community member to managed work

  1. 1

    Join the caregiver community

    Caregivers connect with the wider professional community rather than working in isolation.

  2. 2

    Build recognised skills

    Caregiving is treated as skilled work, with training and standards that can be described and recognised.

  3. 3

    Hold a caregiver record

    A caregiver record gives the caregiver something consistent to point to when seeking work.

  4. 4

    Take on managed work

    Through Innang AI, an activated caregiver can be approached about family requests that suit them.

Record checks

What a caregiver record can and cannot tell you

Where a caregiver record is legitimately available from an approved source, it forms part of what Innang AI considers alongside identity checks, service and experience information, relevant credentials and marketplace activation.

A “KENDANA record confirmed” status is not displayed anywhere on this site, because no approved confirmation source is configured yet. Nothing here should be read as a verification claim.

Questions

KENDANA, clarified

Looking for care, or looking to give it?

Innang AI handles the arranging. You bring the need, or the skill.